The on-board app enables interactive communication with guests
Online check-in. Upselling. Hotel account balance. Downloadable invoices. Online chat. Reviews. Navigation. Stay history.
- Reservations Your guests can view all reservation details online. If guests wish to cancel a reservation, they can use an online form to specify the reason for cancellation and review all information regarding cancellation policies.
- Online Check-In Allow your guests to check in online before arriving at your property. A one-click solution with an online form and an electronic signature feature.
- Upselling Your guests can book or order additional services even with an existing reservation. Manage all orders online and in real time. Automate your upselling.
- Services Do you offer additional services, such as massages or spa treatments? Let your guests book individual services at a time that suits them.
- Online Checkout: Your guests can view all invoice items in their online account. Online payments are available, as are previously issued bills and invoices, which are ready for your guests to download.
- Reviews Do you want to know how satisfied guests are with your staff? Let them express praise or share their concerns through a message sent directly to you. Give your staff the opportunity to take more responsibility.
- Reviews: Let your guests leave you feedback after their stay. Starting on their check-out date, they’ll have access to a form to rate their overall satisfaction.
- Communication: In your onboard app, you can enable chat to communicate more proactively with guests. Or you can allow guests to turn on navigation and make a quick call to the front desk.
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