WHAT ELLIPSE SOLVES
Situations you know.
Solutions that connect the operation.
From a late arrival through payments to running the team. Choose a situation from hotel and HORECA work.
Going down the slide is easier than setting up the whole flow of a waterpark resort
How to put a waterpark, a hotel, wellness, a restaurant and the access system under one RFID wristband: online tickets, turnstiles, spend, the room and self checkout.
Explore solution →Restaurant managerPayment at the table: the terminal, the till and the receipt in one step
How to connect the POS, the payment terminal and eKasa so the amount is not retyped, the payment returns to the till and the bill closes the right way.
Explore solution →HotelierA company stay: the right invoice already at departure
How to split company and private items, deposits, customers and payments before checkout, so the invoice goes out right the first time.
Explore solution →HotelierOur gift vouchers are a complete mess. Can it be solved without another spreadsheet?
How to keep gift vouchers from the website, the desk and partners in one register, redeem them easily at the till or on a stay, and also handle expiry and the accounting documents.
Explore solution →Restaurant managerA sold-out event: the same capacity on the website and on the phone
How to sell a limited event on the website, by phone and through partners from one capacity, tell reserved seats from paid ones and check entry with a QR code.
Explore solution →HotelierAn unattended arrival is not only a form. Check-in, payment and access have to follow it
How to set up an unattended hotel arrival: digital check-in, document OCR, online payment, the conditions for issuing a PIN, messaging and support for the team.
Explore solution →HotelierOne room on several portals: how to reduce the risk of a double booking
How to sync availability between Booking.com, Expedia, your own website and the PMS, map categories correctly and watch for errors, so the risk of overbooking stays low.
Explore solution →HotelierWhere did my guests go? Why do I have so few direct bookings?
Why a hotel website with a contact form loses to Booking.com, and how to build a direct purchase with availability, a price, payment, a confirmation and upsell.
Explore solution →HotelierDynamic rates: the price follows how fast the date is selling
How to set hotel rates from occupancy, pickup, booking window, season and the market without chaotic discounting. A practical revPRO workflow.
Explore solution →HotelierA card guarantee: the guest pays later, you have certainty
How to offer a booking without payment in advance and still have the card tokenised under the PSP rules, work with a pre-authorisation and clear cancellation terms.
Explore solution →ReceptionistA virtual card from the portal: paid on time and without retyping
How to record virtual cards from OTAs on the booking, respect the activation date and the limit, automate the payment attempt and not let an unpaid stay disappear.
Explore solution →Restaurant managerTips on the card: why the team loses them and how to set a fair process
How to offer the guest a voluntary tip on a card payment, record it by server and set transparent internal rules for sharing it in the team.
Explore solution →HotelierDinner on the room: the spend is on the folio before the guest leaves
How to charge a restaurant, bar or minibar bill to the right hotel guest, check they are allowed to charge it and have everything ready before checkout.
Explore solution →Restaurant managerFood cost: what the dish really costs you
How to compare theoretical usage from recipes with the real stock, follow changes in ingredient prices and look for gaps before the monthly stocktake.
Explore solution →Restaurant managerA seasonal menu with AI: a faster draft, the chef has the last word
How to use AI for a seasonal dish, a recipe and a costing without letting the model decide the weight, the allergens or the final selling price.
Explore solution →Restaurant managerWe close the stock only just before the VAT return. By then it no longer helps the manager
How to speed up stock processes in a hotel and a restaurant: electronic documents, an AI goods-receipt OCR, automatic issues, a mobile stocktake and a live stock position.
Explore solution →Wellness and waterpark operatorWellness bookings: a free slot means a free therapist and a free room
How to plan massages and wellness services so the system watches the therapist, the room, the equipment, the setup time and the online payment at the same time.
Explore solution →Wellness and waterpark operatorPasses: a clear balance for the guest and the desk
How to record multi-entry passes, validity, the balance and the redemption history so the guest and the desk see the same state and the rules on sharing are clear.
Explore solution →HotelierA congress: rooms, halls and catering from one valid order
How to run a conference or a wedding from one order: the room block, halls, catering, technical equipment, the schedule, tasks and the final settlement.
Explore solution →ReceptionistTwo bookings on one room: from the warning to the fix
What to do when the tape chart shows two bookings on the same room: how to tell a duplicate, a wrong room allocation and a real overbooking apart, and how to proceed without chaos.
Explore solution →HotelierAre the housekeepers still reporting clean rooms by radio? Housekeeping can work differently
How to run hotel housekeeping without radios and paper: room status, a check of the cleaning, faults with a photo, maintenance tasks and cleaning costs in Ellipse Team.
Explore solution →HotelierThe apartment statement for the owner: every amount explained
How to prepare the monthly statement for an apartment owner from bookings, commissions, the owner's own stays, costs and repairs without assembling a spreadsheet by hand.
Explore solution →HotelierElla answers guests: quickly, correctly and with a person when it is needed
How to set up the AI receptionist Ella so she answers from the hotel knowledge base, works with the data she is allowed to use and hands complex or sensitive situations to a person.
Explore solution →HotelierAsk the AI about your own numbers through MCP — and check the answer
How to ask the AI about revenue, occupancy, rates and availability through MCP, define the period and the metric properly and check which Ellipse data the answer came from.
Explore solution →AccountantThe payment arrived: how to match it to the booking automatically
How to match bank payments to bookings and invoices on several signs, and handle unclear payments, overpayments and partial payments safely.
Explore solution →ReceptionistThe guest register and statistics: the right data already on arrival
How to collect and check guest data at check-in, work with online check-in and prepare the guest register and statistical outputs without hunting for errors once a month.
Explore solution →HotelierExtending the stay: another night with the right rate, room and housekeeping
How to let a guest extend the stay through the guest portal, check availability of the same room, the rate and the payment, and update housekeeping and digital access at the same time.
Explore solution →AccountantWhen accounting cannot keep up and the paper grows faster than the team
How to get revenue, payments and operational data from the hotel into accounting as they happen, and have a Morning Coffee report every morning with revenue, the plan and a forecast.
Explore solution →HotelierBooking.com is rolling over me. How do I turn an OTA guest into a guest who comes back direct next time?
How to turn an OTA guest into a direct customer with a good website, Web Booking, CRM, cashback, a Wallet card, personalised benefits and self check-in.
Explore solution →HotelierHall bookings: capacity also counts changeover, technical setup and staff
How to plan conference halls by the real time needed for changeover, cleaning, technical setup and staff, so sales does not sell a space operations cannot prepare in time.
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