Part of the Ellipse platform

Self check-in — a digital portal for the guest

Ellipse is a cloud system for hotels and restaurants. A digital guest journey from registration through to checkout.

See the module in practice

Ellipse Self Check-in — online check-in, a digital guest portal, upsell, payments and self checkout

24/7the guest reaches information, services and self-service in one digital place
1 portálcheck-in, the booking, services, payments, chat and checkout in one place
0 appthe guest installs nothing — the portal runs in the mobile browser

THE WHOLE STAY ON A PHONE

Check-in is only the beginning.

The guest opens one link and the whole stay is there. They fill in their details, buy an upgrade or a wellness treatment, find parking, write to the desk, pay the bill and finish checkout when they leave. For the hotel that means less administration, more services sold and another direct digital contact with the guest.

Arrival without paperwork
- Online registration for every guest
- Electronic signature
- Document scan, OCR and identity check
- PIN or digital room access
Self check-in that also sells
- Room upgrade before arrival
- Wellness, parking, breakfast and other services
- Stay extension and late check-out
- Online payment with the order
Digital concierge
- Arrival, parking and local information
- Hotel news, tips and offers
- Chat tied to the specific booking
- Minibar and other self-service requests
Folio and checkout without the front desk
- Guest folio and its charges
- Online payment of the stay and extras
- Self checkout and documents on their own
- Stay review linked to CRM

Online check-in does not have to be just a form.

We will show Self Check-in as the whole digital guest journey — from registration through upgrades, services, chat and payments to self checkout. The hotel decides which modules the guest sees, and at which stage of the stay.

Book a Self Check-in demo See the hotel system

FAQ

Questions about this module

What is Ellipse Self Check-in?

Ellipse Self Check-in is a mobile guest portal that works without installing an app. Through a personal link the guest handles registration, the booking, services, payments, messages and checkout.

Does the guest have to install a mobile app?

No. The portal runs in the web browser on a phone, tablet or computer. The guest opens it from a personal link to the booking.

Can a guest change or extend the stay in Self Check-in?

Yes. Depending on the hotel setup and availability, the guest can change the dates or extend the stay. If a balance is due, they can pay it online.

Can Self Check-in sell a room upgrade and other services?

Yes. The hotel can offer a room upgrade, wellness, parking, breakfast, minibar, late check-out and other services. The order can be posted to the guest folio or paid online.

Can the guest receive a PIN or digital room access?

Yes. With supported access systems, the portal can show a PIN or room access code once the set conditions are met.

Can the whole checkout be done online?

Yes. The guest can see the hotel bill, pay the balance online and finish self checkout. The system then issues the relevant documents according to its setup.

Can the guest message the front desk through the portal?

Yes. Self Check-in includes a chat tied to the specific booking, so the desk talks to the guest with the full stay context.

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